Privacy Policy
Last Updated: March 15, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
REVWISE LLC does not share customer opt-in information with affiliates or third parties, and all text messaging opt-in data is kept strictly confidential.
1. Interpretation and Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our Service
- Affiliate: An entity that controls, is controlled by, or is under common control with a party
- Company: Refers to REVWISE LLC
- Cookies: Small files placed on your device
- Device: Any device that can access the Service
- Personal Data: Information that relates to an identified or identifiable individual
- Service: Refers to the Website and related services
2. Information We Collect
Personal Information
We may collect the following personal information:
- Email address
- Name (first and last)
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Payment information
- Text message opt-in records
Non-Personal Information
- IP address
- Browser type and version
- Usage patterns and analytics
- Cookies and tracking technologies
Customer Communication
We collect information from:
- Service requests and inquiries
- Appointment bookings
- Customer feedback and reviews
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our Service
- To manage your Account
- To process transactions
- To send automated review requests
- To contact you with updates and communications
- To provide customer support
- To analyze usage and improve our Service
- For security and fraud prevention
- To comply with legal obligations
- For business transfers (mergers, acquisitions)
4. SMS Messaging & Compliance
Text Message Program Terms
By opting in to receive text messages, you consent to receive automated appointment reminders, review requests, and service-related communications.
Opt-In & Consent (TCPA Compliance)
We collect explicit consent before sending any text messages. Your consent is documented and stored securely.
Opt-Out Instructions
You may opt out at any time by replying STOP to any text message. You will receive a confirmation of your opt-out request.
Message Frequency & Content
Message frequency varies based on your service usage. Messages may include appointment confirmations, reminders, and review requests.
Help & Support
For assistance, reply HELP or email us at sam@getrevwise.com
Carrier Information
Message and data rates may apply. Our service works with all major U.S. carriers.
5. Information Sharing & Disclosure
We may share your information in the following situations:
Service Providers
We work with third-party service providers for payment processing, scheduling, and SMS delivery.
Legal Compliance
We may disclose information when required by law or to protect our rights.
Business Transfers
If we are involved in a merger or acquisition, your information may be transferred.
6. Data Security
We implement security measures including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Incident response and breach protocols
- Regular backups and disaster recovery systems
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies for:
- Analytics and usage patterns
- User preferences
- Service functionality
- Marketing effectiveness measurement
8. Your Rights & Choices
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt-out of marketing communications
- Request corrections to your data
- Withdraw consent for data processing
- File a complaint with regulatory authorities
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
- Email: sam@getrevwise.com
- Website: www.getrevwise.com